Privacy Policy

Last Updated: 21/05/2026

At Luxline Exterior Cleaning (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly when you use our website or contact us for exterior cleaning services.

1. Who We Are

Luxline Exterior Cleaning provides professional exterior cleaning services across the Isle of Wight, including driveway cleaning, patio cleaning, render cleaning, decking cleaning, caravan cleaning, and pressure washing.

2. Information We Collect

• Your name
• Email address
• Phone number
• Property address
• Requested services
• Messages and enquiries sent to us
• Payment or billing information where applicable

3. How We Use Your Information

• To respond to enquiries
• To provide quotes and bookings
• To carry out requested services
• To improve our website and services
• To comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process personal information based on contract necessity, consent, legitimate interests, and legal obligations.

5. Cookies

Our website may use cookies and similar technologies to improve functionality and analyse website traffic.

6. Sharing Information

We do not sell or rent personal information. Data may only be shared with trusted service providers where necessary.

7. Data Retention

We only keep personal information for as long as necessary to provide services and comply with legal obligations.

8. Your Rights

• Access your personal data
• Correct inaccurate information
• Request deletion
• Object to processing
• Withdraw consent

9. Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse.

10. Changes To This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Us